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Netflix Error NW-3-6 [Solved]

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Netflix Error NW-3-6 solved

Netflix is globally enormous, and there is no denying that users experience issues now and then. If you have come across the Netflix Error Code NW-3-6, you are not alone; there are a lot of users who have come across this issue.?

This article will help you troubleshoot this error across devices.?

For Blu-ray Player

Restore You Connection Settings to Default

The issue may arise if you’ve changed your streaming device to use custom connection settings. Restoring your connection to the internet provider’s default settings might solve this issue.?

  • If you are connected to a VPN (Virtual Private Network) or proxy, service, disable it, and connect directly to your home internet.?
  • If you have adjusted your device to a custom DNS, try resetting your device to obtain DNS automatically.?

If you need help adjusting your connection settings on your streaming device, please contact your device’s manufacturer.?

Restart Your Home Network

Using your device (including network devices) for an extended period can cause the memory to bloat, which would require power-cycling. Turning off your device for a moment and then turning on again may refresh your device by cleaning up the memory. To apply this troubleshoot, ensure that you leave your Blu-ray player and all other home network equipment unplugged for 30 seconds before plugging them back in one after another.?

    • Unplug or Turn off your Blu-ray player.?
    • Unplug your modem and router (if they are separate) from the power outlet for at least 30 seconds.?
    • Now, plug in your modem and wait till the indicator lights start blinking. Do the same for the router if you have it separate.?
    • Turn on your Blu-ray player and try streaming on Netflix.

Connect your Blu-ray straight to your modem?

?If you use a wireless connection of your router, which is connected to the modem and still cannot connect to Netflix after restarting your network, you can try bypassing the router. This can help you point out the problem by eliminating the router or wireless connectivity issue as a possible reason.?

  1. Turn off your Blu-ray Player? ? ??
  2. Now, plug your Blu-ray directly to the modem through an ethernet cable.?
  3. Unplug your modem for a minimum of 30 seconds, and then plug it back in and wait till the indicators lights start blinking.?
  4. Turn on your Blu-ray player and try streaming on Netflix.

If the troubleshoot solved the issue:

  • ?The router itself might be the source of the problem if bypassing your router resolved the issue. If this configuration isn’t a perfect solution, you might want to contact your Internet Service Provider/ who set up your home network for help resetting or re-configuring your router settings.?

If it still didn’t work:

  • If connecting your Blu-ray player directly to the modem didn’t work out, you may want to check your modem, and the internet is functioning as it should.?

What if all of the above didn’t resolve the issue

If you have followed all the troubleshooting steps and still experiencing this issue, contact your Internet Service Provider (ISP). They can assist you in identifying whether your router is correctly set up to communicate with other devices on your network or not.?

 

For Nintendo Wii U

Check Your Internet Connection

Your Internet connection can cause one of the reasons for this error to occur. Check your internet connection by running a network connection test or other apps or services that requires internet.?

If the connection test fails or you are not able to open other apps and services requiring an internet connection, first of all, contact your Internet Service Provider/Device Manufacturer regarding this issue. Only follow the troubleshooting steps below after making sure that you are connected to the internet.

Restart Your Nintendo Wii U

  1. Turn off your Nintendo Wii U.?
  2. Unplug your console from power for a minimum of 1 minute.?
  3. Plug back in your gaming console.?
  4. Now, turn on your Nintendo Wii U and try streaming on Netflix.?

Restart Your Home Network

Using your device (including network devices) for an extended period can cause the memory to bloat, which would require power-cycling. Turning off your device for a moment and then turning on again may refresh your device by cleaning up the memory. To apply this troubleshoot, ensure that you leave your Blu-ray player and all other home network equipment unplugged for 30 seconds before plugging them back in one after another.?

    • Unplug or Turn off your Blu-ray player.?
    • Unplug your modem and router (if they are separate) from the power outlet for at least 30 seconds.?
    • Now, plug in your modem and wait till the indicator lights start blinking. Do the same for the router if you have it separate.?
    • Turn on your Blu-ray player and try streaming on Netflix.

For PlayStation 4

Confirm Your DNS Settings

  1. Navigate to?Settings?from your PS4’s main menu.?
  2. Select?Network.
  3. Choose?Set Up Internet Connection.?
  4. Select?Use Wi-Fi?or?Use a LAN Cable?option, depending on your connection.?
    1. If you use a wireless connection, follow these steps:
      1. Under?Use Wi-Fi,?choose?Custom.?
      2. Now, select your Wi-Fi network name.?
    2. If you have wired connection, select?Custom?for?Operation mode.?
  5. Select?Automatic?in?IP Address Settings.
  6. Select?Do Not Specify?in DHCP Host Name.
  7. Select?Automatic?in?DNS Settings.
  8. Select?Automatic?in?MTU Settings.?
  9. Select?Do Not Use?in?Proxy Server.?
  10. Select?Test Connection.?If your connection test results successful, try streaming on Netflix, and if the test fails, follow the steps below.?

Restart Your PlayStation 4

  1. Unplug the power cable of your PlayStation 4 for at least 1 minute.?
  2. Plug the power back in and turn on your PlayStation 4.?
  3. Now, try streaming on Netflix.?

Restart Your Home Network?

Using your device (including network devices) for an extended period can cause the memory to bloat, which would require power-cycling. Turning off your device for a moment and then turning on again may refresh your device by cleaning up the memory. To apply this troubleshoot, ensure that you leave your Playstation and all other home network devices unplugged for 30 seconds before plugging them back in one after another.?

    • Unplug or Turn off your PlayStation.?
    • Unplug your modem and router (if they are separate) from the power outlet for at least 30 seconds.?
    • Now, plug in your modem and wait till the indicator lights start blinking. Do the same for the router if you have it separate.?
    • Turn on your PlayStation and try streaming on Netflix.

Connect your PlayStation straight to your modem?

?If you use a wireless connection of your router, which is connected to the modem and still cannot connect to Netflix after restarting your network, you can try bypassing the router. This can help you point out the problem by eliminating the router or wireless connectivity issue as a possible reason.?

  1. Turn off your PlayStation.? ? ?
  2. Now, plug your gaming console directly to the modem with an ethernet cable.?
  3. Unplug your modem for a minimum of 30 seconds, then plug it back in and wait till the indicators lights start blinking.?
  4. Turn on your PlayStation 4 and try streaming on Netflix.

What if all of the above didn’t resolve the issue

If you have gone through all the troubleshooting steps and still experiencing this issue, contact your Internet Service Provider (ISP). They can help you in identifying whether your router is correctly set up to communicate with other devices on your network or not.

?

For PlayStation 3

Confirm Your DNS Settings

  1. Navigate to?Settings?from the PS3 main menu.?
  2. Select?Network Settings.?
  3. Choose?Internet Connection Settings.
  4. A confirmation screen will appear, hit?OK.
  5. Select?Custom.?
  6. Depending on your connection, choose either?Wired Connection?or?Wireless.?
    1. If you’ve selected?Wireless:
      1. Under the?WLAN?section, choose?Enter Manually.?
      2. Simultaneously press the right directional button three times to go to?IP Address Setting?(All your previously saved Security Setting, Password, and SSID will show up automatically).
    2. If you’ve selected?Wire Connection,?choose?Auto-Detect?for?Operation mode.?
  7. Choose?Automatic?on?IP Address Setting.?
  8. Set?Do Not Set?for DHCP hostname.?
  9. Set?Automatic?for DNS setting.
  10. Set?Automatic?for?MTU.
  11. Select?Enable?on?UPnP.?
  12. To save your settings, press the?X?button on your controller.
  13. Now, select?Test Connection.?
    • If the connection test results successful, try streaming on Netflix. And it fails, follow the troubleshooting as below.

Restart Your Home Network

Using your device (including network devices) for an extended period can cause the memory to bloat, which would require power-cycling. Turning off your device for a moment and then turning on again may refresh your device by cleaning up the memory. To apply this troubleshoot, ensure that you leave your PlayStation 3, and all other home network devices are unplugged for 30 seconds before plugging them back in one after another.?

    • Unplug or Turn off your PlayStation 3.?
    • Unplug your modem and router (if they are separate) from the power outlet for at least 30 seconds.?
    • Now, plug in your modem and wait till the indicator lights start blinking. Do the same for the router if you have it separate.?
    • Turn on your PlayStation 3 and try streaming on Netflix.

Connect your PlayStation 3 straight to your modem?

?If you use a wireless connection of your router, which is connected to the modem and still cannot connect to Netflix after restarting your network, you can try bypassing the router. This can help you figure out the issue by removing the router or wireless connectivity issue as a possible reason.?

  1. Turn off your PlayStation 3.? ? ?
  2. Now, plug your gaming console directly to the modem with an ethernet cable.?
  3. Unplug your modem for a minimum of 30 seconds, then plug it back in and wait till the indicators lights start blinking.?
  4. Turn on your PlayStation 3 and try streaming on Netflix.

What if all of the above didn’t resolve the issue

If you have gone through all the troubleshooting steps and still experiencing this issue, contact your Internet Service Provider (ISP) for help resolving a DNS resolution issue.?

 

For Roku?

Restore You Connection Settings to Default

The issue may arise if you’ve changed your streaming device to use custom connection settings. Restoring your connection to the internet provider’s default settings might solve this issue.?

  • If you are connected to a VPN (Virtual Private Network) or proxy, service, disable it, and connect directly to your home internet.?
  • If you have adjusted your device to a custom DNS, try resetting your device to obtain DNS automatically.?

If you need help adjusting your connection settings on your streaming device, please contact your device’s manufacturer.?

Restart Your Home Network

  1. Unplug the power from your Roku.
  2. Unplug both your modem and router (if separate) for at least 30 seconds.?
  3. Now, plug in your modem and wait till the indicator lights are blinking. The same goes for the router if you have it separate.?
  4. Plug back in your Roku and try streaming on Netflix.?

Connect Your Roku Straight To Your Modem?

  1. Power off your Roku.?
  2. Now, connect your Roku directly to the modem using an ethernet cable.?
  3. Unplug your modem from the power for a minimum of 30 seconds.?
  4. Plug the power in and wait until the modem’s indicator lights are blinking.?
  5. Now, plug in your Roku and try streaming on Netflix.?

If this troubleshoot method works, then it particularly points towards your router, which might be causing this issue.?

If you were not able to complete this troubleshoot, contact your Internet Service Provider for help resolving a DNS resolution issue.

 

For Set-Top Box or Streaming Media Player

Restore You Connection Settings to Default

The issue may arise if you’ve changed your streaming device to use custom connection settings. Restoring your connection to the internet provider’s default settings might solve this issue.?

  • If you are connected to a VPN (Virtual Private Network) or proxy, service, disable it, and connect directly to your home internet.?
  • If you have adjusted your device to a custom DNS, try resetting your device to obtain DNS automatically.?

If you need help adjusting your connection settings on your streaming device, please contact your device’s manufacturer.?

Restart Your Home Network?

  1. Unplug the power from your streaming media player.
  2. Unplug both your modem and router (if separate) for at least 30 seconds.?
  3. Now, plug in your modem and wait till the indicator lights are blinking. The same goes for the router if you have it separate.?
  4. Plug back in your streaming media player and try streaming on Netflix.?

Connect Your Streaming Media Player Straight To Your Modem?

  1. Power off your streaming media player.?
  2. Now, connect your streaming media player directly to the modem using an ethernet cable.?
  3. Unplug your modem from the power for a minimum of 30 seconds.?
  4. Plug in the power and wait until the modem’s indicator lights are blinking.?
  5. Now, plug in your streaming media player and try streaming on Netflix.?

If this troubleshoot method works, then it typically points towards your router, which might be causing this issue.?

If you were not able to complete this troubleshoot, contact your Internet Service Provider for help resolving a DNS resolution issue.

 

For Smart TV?

Restore You Connection Settings to Default

The issue may arise if you’ve changed your streaming device to use custom connection settings. Restoring your connection to the internet provider’s default settings might solve this issue.?

  • If you are connected to a VPN (Virtual Private Network) or proxy, service, disable it, and connect directly to your home internet.?
  • If you have adjusted your device to a custom DNS, try resetting your device to obtain DNS automatically.?

If you need help adjusting your connection settings on your streaming device, please contact your device’s manufacturer.

Restart Your Home Network?

  1. Unplug the power from your streaming media player.
  2. Unplug both your modem and router (if separate) for at least 30 seconds.?
  3. Now, plug in your modem and wait till the indicator lights are blinking. The same goes for the router if you have it separate.?
  4. Plug back in your streaming media player and try streaming on Netflix.?

Connect Your Smart TV Straight To Your Modem

  1. Power off your Roku.?
  2. Now, connect your Roku directly to the modem using an ethernet cable.?
  3. Unplug your modem from the power for a minimum of 30 seconds.?
  4. Plug in the power and wait until the modem’s indicator lights are blinking.?
  5. Now, plug in your Roku and try streaming on Netflix.?

If this troubleshoot method works, then it usually points towards your router, which might be causing this issue.?

If you were not able to complete this troubleshoot, contact your Internet Service Provider for help resolving a DNS resolution issue.

 

Xbox 360?

Verify Your Xbox’s DNS Settings

  1. Press the?Guide?button on your Xbox controller.?
  2. Head into?Settings?and select?System Settings.
  3. Choose?Network Settings.
  4. Now, choose your network and select?Configure Network.?
  5. Choose?DNS Settings > Automatic.?
  6. Turn off your Xbox and turn it back on.?
  7. Now, try streaming on Netflix.?

If you require adjusting this setting, please visit?Microsoft’s Xbox 360 support page?for assistance.?

Restart Your Home Network?

  1. Unplug the power from your Xbox 360.
  2. Unplug both your modem and router (if separate) for at least 30 seconds.?
  3. Now, plug in your modem and wait till the indicator lights are blinking. The same goes for the router if you have it separate.?
  4. Plug in back your Xbox 360 and try streaming on Netflix.

Connect Your Xbox 360 Straight To Your Modem

  1. Power off your Roku.?
  2. Now, connect your Roku directly to the modem using an ethernet cable.?
  3. Unplug your modem from the power for a minimum of 30 seconds.?
  4. Plug in the power and wait until the modem’s indicator lights are blinking.?
  5. Now, plug in your Roku and try streaming on Netflix.?

If this troubleshoot method works, then it particularly points towards your router, which might be causing this issue.?

If you were not able to complete this troubleshoot, contact your Internet Service Provider for help resolving a DNS resolution issue.

 

For Xbox One

Verify Your Xbox’s DNS Settings

  1. Hit the?Menu?button on your controller and select?Settings.?You can also go to?Settings?from the Home screen.?
  2. Choose?All Settings.?
    1. If you didn’t find?All Settings, skip to the next step.
  3. Select?Network.?
  4. Select?Network settings.?
  5. Choose?Advanced settings.?
  6. Choose?DNS settings.
  7. Select?Automatic.?
  8. Press the?B?button to save the settings.?
  9. Now, try streaming on Netflix.?

Restart Your Home Network?

  1. Unplug the power from your streaming media player.
  2. Unplug both your modem and router (if separate) for at least 30 seconds.?
  3. Now, plug in your modem and wait till the indicator lights are blinking. The same goes for the router if you have it separate.?
  4. Plug back in your streaming media player and try streaming on Netflix.?

Connect Your Xbox 360 Straight To Your Modem

  1. Power off your Roku.?
  2. Now, connect your Roku directly to the modem using an ethernet cable.?
  3. Unplug your modem from the power for a minimum of 30 seconds.?
  4. Plug the power in and wait until the modem’s indicator lights are blinking.?
  5. Now, plug in your Roku and try streaming on Netflix.?

If this troubleshoot method works, then it particularly points towards your router, which might be causing this issue.?

If you were not able to complete this troubleshoot, contact your Internet Service Provider for help resolving a DNS resolution issue.

For All Other Devices

Contact Netflix Customer Support to solve this issue. However, you can still use the basic troubleshooting methods like reloading the app, signing out and signing in on Netflix, restarting your device and home network.?

For more information, visit the?Netflix help page regarding this issue.?

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