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How to Fix Netflix Error tvq-pb-101?

December 3, 2020 By Ten Zing

Error tvq-pb-101

Netflix error code tvq-pb-101 is a common error across various streaming devices like Blu-ray Player, Roku, PlayStation 3, Xbox 360, and others. The Netflix error tvq-pb-101 typically indicates that there’s a problem with your streaming device. Here, we will guide you to resolve this issue.

Troubleshooting on PlayStation 3 

Restart your PlayStation 

  1. Unplug power from your PlayStation 3 for a minimum of 1 minute. 
  2. While your PlayStation 3 is in the off state, press the power button to discharge any remaining power. 
  3. Plug back in the power and turn on your PlayStation 3. 
  4. Now, try streaming on Netflix again. 

Erase Stored Game Data

  1. From your Home screen, navigate to Game. 
  2. Go to Game Data Utility and highlight Netflix. 
  3. Press the triangle button on your controller. 
  4. Choose Delete and then Yes. 

Uninstall and Reinstall the Netflix app

  1. From the home screen, navigate and highlight the Netflix app. 
  2. Press the Triangle button on your controller. 
  3. Select Delete and then Yes to confirm. 
  4. Now, from the home screen, launch the PlayStation Store. 
  5. Choose Apps and then Movies/TV. 
  6. Select Netflix and then Download. 
  7. Once the app is installed, select Start.
  8. Now, log in to your account and try streaming Netflix again.

Troubleshooting on Roku

Reset the Netflix app

  1. When you are on the error screen in the Netflix app, choose More Info or More Details. 
  2. Select Reset. If you don’t find Reset, choose Sign Out or Deactivate. 
  3. Now, sign back into your account and try Netflix. 

Restart Roku

  1. Unplug the power from Roku for a minimum of 10 seconds. 
  2. Plug the power back in and turn on your Roku. 
  3. Wait for a minute and try streaming on Netflix. 

Deactivate and Reactivate the Netflix app  

  1. From the home screen, highlight the Netflix app and press the star key on your remote. 
  2. Choose Remove channel. and again select Remove channel to confirm. 
  3. Again, from the home screen, go into Streaming Channels. 
  4. Select Movies & TV and then Netflix. 
  5. Choose Add Channel. 
  6. Now log in to your account and try streaming on Netflix. 

Troubleshooting on Xbox 360 

Check your disk storage

The Netflix error tvq-pb-101 may occur due to low storage. 

  1. Press the Guide button on your controller. 
  2. Choose Settings and select System. 
  3. Select Storage. 

If you are running low on storage as less than 8MB, clear up some space and try streaming on Netflix. 

Erase Netflix Stored Data

  1. Go to Settings from the home screen. 
  2. Select System and then Storage. 
  3. Choose All Devices if listed, or select the first device listed. For e.g. Memory Unit, USB Storage, or Hard Drive. 
  4. Choose Games and Apps and then Netflix. 
  5. Select Netflix Saved Games and choose Delete. 
  6. Select Yes. 
  7. Select Netflix Xbox 360 Game and choose Delete and confirm. You may also see it as Netflix Title Update. 
  8. Now, try streaming on Netflix. 

Remove and reinstall the Netflix app 

  1. From the Xbox Dashboard, go to Apps. 
  2. Choose My Apps. 
  3. Highlight the Netflix app and press the X button. 
  4. Choose Delete and Yes to confirm. 
  5. From the Dashboard, go to Apps. 
  6. Choose Netflix to start to download the app. 
  7. Once Netflix is installed, log in to your account and try Netflix again.

RELATED: How to Solve Netflix Error UI3012?

Filed Under: News

About Ten Zing

Tenzing is a writer at internetflix.org since starting and is very fond of movies and web series.

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